BISSELL® Steam Shot™ Handheld Steam Cleaners

BISSELL Recalls Over 3 Million Steam Shot Handheld Cleaners Due to Burn Risk
3,200,000 units
This recall pertains to specific models of the BISSELL Steam Shot Handheld Steam Cleaners, specifically from the model series 39N7 and 2994. Consumers can identify these models by the labels "STEAM SHOT" or "POWER STEAMER" printed on the side of each unit. The exact model numbers are found on the product's rating label located at the bottom of the unit. Affected products are available in a variety of colors, including green, pink, blue, orange, white, black, purple, and red. The recall has been initiated due to safety concerns arising from potential issues with the product, which could compromise user safety. BISSELL is actively addressing the situation and advises all owners of the affected models to discontinue use immediately. The company urges customers to contact them for detailed instructions on how to proceed, including any potential replacement or repair options. This measure underscores BISSELL's commitment to customer safety and product quality. For further information and to ensure personal safety, consumers are encouraged to visit BISSELL’s official website or reach out to their customer service.
July 18, 2024
Recall ID:
10007
Consumers are advised to immediately discontinue use of the recalled steam cleaners. For a resolution, please contact BISSELL to choose between receiving a $60 credit applicable to purchases on BISSELL.com or a $40 refund for each recalled steam cleaner. To initiate the recall process, consumers should visit www.BISSELL.com/steamshotrecall. On this website, they will find instructions on registering for the recall and guidance on safely cutting the cord of the steam cleaner. Additionally, consumers should take a photo of the steam cleaner that clearly shows the model number and the cut cord, and then upload the image as directed. This process ensures the issue is resolved safely and efficiently.
Refund
Hazard
The steam cleaners being recalled have the potential to release hot water or steam onto users during the heating process or while in operation, which poses a significant risk of burns.
Importer
BISSELL Homecare Inc., of Grand Rapids, Michigan
Injury
BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
Manufacturer
Not Available
Distributor
Not Available
Retailer
Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.
Country
China
Consumer Contact:
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.
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Recall Information

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For comprehensive details and the latest updates on recalls, please visit the official CPSC Recalls page .

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