High Bay LED light fixtures

NetZero USA Recalls High Bay LED Light Fixtures for Fire Risk
13,000 units
This recall concerns certain High-bay LED light fixtures that are predominantly used in commercial environments, such as warehouses and other facilities with high ceilings. The affected products specifically include Linear High Bay fixtures with wattages of 110, 160, 220, and 320. The model numbers being recalled are NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ 9321.4, and NZ 9321.5. Users can identify these fixtures by locating the model name and number on a label situated on the back of each fixture. The recall has been initiated due to potential safety concerns associated with these fixtures, and owners are advised to cease their use immediately. Consumers should follow the manufacturer's guidelines for the safe return or replacement of these fixtures. For further assistance or query resolution, individuals should reach out to the customer service department of the manufacturing company. Prompt action is encouraged to ensure the safety and integrity of affected commercial spaces.
December 05, 2024
Recall ID:
10101
Consumers are advised to immediately discontinue use of the High Bay LED light fixture if they notice any signs of a loose LED board or discoloration of the lens. It is important to turn off the circuit for safety reasons. Customers are encouraged to contact NetZero USA to arrange a complimentary inspection and on-site repair. This service will involve either replacing the plastic pins or the LED board as necessary. NetZero USA is proactively reaching out to all known purchasers to ensure that this issue is addressed promptly.
Repair
Hazard
The LED light fixture's plastic pins may deteriorate over time, causing the electrically charged LED board to become dislodged. This can lead to the board coming into contact with nearby materials that are flammable, thereby presenting a fire hazard.
Importer
NetZero USA Holdings Inc., of Alpharetta, Georgia
Injury
The firm has received seven reports of loose LED boards burning. No injuries have been reported.
Manufacturer
Not Available
Distributor
Not Available
Retailer
NetZero USA, Citory Solutions, and Red Sail Developments and through other commercial distributors from August 2018 through October 2024 for between $100 and $415.
Country
China
Consumer Contact:
NetZero USA toll-free at 888-326-2220 from 9 a.m. to 5 p.m. ET. Monday through Friday, email at recall@netzero-usa.com, or online at https://netzero-usa.com/recall or at http://www.netzero-usa.com and click on "Recalls" in the middle of the page for more information.
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Recall Information

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