Electra E-bikes

Trek Recalls Electra Electric Bicycles Due to Risk of Crashes
927 units
Electra Bicycle Company is initiating a recall for specific e-bike models due to a potential safety concern. The affected models are the Electra Navigator Go! from the 2021 and 2022 model years, and the Electra Ace of Spades Go! from the 2018, 2021, and 2022 model years. These e-bikes are distinguishable by their unique designs: the Navigator Go! is presented in Matte Nautilus Blue adorned with map and ocean graphics, while the Ace of Spades Go! features a Matte Black finish with a distinctive gold spade graphic. The brand name "Electra" is visibly printed on the chain guard of the Navigator Go! along with a compass design on the top tube, and on both the down tube and chain guard of the Ace of Spades Go! accompanied by a spade on the top tube. This recall has been initiated as a precautionary measure to address a potential safety issue concerning these bicycles. Customers are advised to discontinue use of the affected models immediately. Electra is committed to ensuring the safety of its products and is providing free inspections and necessary repairs or replacements. Further details and instructions are available through Electra's customer service channels.
February 20, 2025
Recall ID:
10163
Consumers who have purchased the recalled Electra e-bikes should immediately discontinue their use to ensure safety. It is essential to contact an authorized Trek or Electra retailer as soon as possible to arrange for a complimentary repair service, which involves the replacement of the rear fender bolts. Trek is taking proactive measures by reaching out directly to all known purchasers to inform them of this necessary corrective action. This remedy is provided at no cost to consumers and aims to address any potential safety concerns promptly and efficiently.
Repair
Hazard
The rear fender may become detached, potentially coming into contact with the rear wheel. This can result in the bike stopping unexpectedly, creating a risk of the rider losing control and leading to a possible crash. This situation poses a significant safety hazard.
Importer
Trek Bicycle Corporation, of Waterloo, Wisconsin
Injury
The firm has received two reports of the rear fender coming loose and making contact with the rear wheel, including one injury that involved a fractured shinbone, meniscus tear and scrapes.
Manufacturer
Not Available
Distributor
Not Available
Retailer
Trek-owned bicycle stores and independent bicycle stores nationwide and online at www.electra.trekbikes.com from June 2018 through August 2023 for about $3,000.
Country
China
Consumer Contact:
Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/ or www.trekbikes.com and click on "Recall Notices" at the bottom of the page for more information.
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Recall Information

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