Ceither is announcing a recall of its branded Adult Portable Bed Rails, specifically model ASIN: B09YRHCZY5. These bed rails are designed for use with adult beds and feature a construction of black metal and black foam. The rails measure approximately 12.5 inches in width and have adjustable heights ranging from 30 to 42 inches. This recall affects all units purchased on or after August 21, 2023.The recall has been initiated due to a potential safety hazard identified with these bed rails, which may pose a risk of injury to users. The exact nature of the defect has not been disclosed, but the safety of consumers is a top priority. As a precautionary measure, Ceither advises all customers who have purchased the affected rails to immediately cease their use.To correct this issue, Ceither is offering a comprehensive solution for affected consumers. Customers may return the recalled bed rails to the point of purchase for a full refund or replacement. For further assistance or inquiries, consumers are encouraged to contact Ceither's customer service. This recall underscores Ceither's commitment to product safety and customer satisfaction.
Consumers are urged to discontinue the use of the recalled adult portable bed rails immediately due to safety concerns. To receive a refund, please take the following steps: First, dispose of the bed rail safely. Next, take a photograph of the disposed item. Then, draft a statement confirming that the product was purchased on or after August 21, 2023, or alternatively, provide an Amazon purchase receipt as proof of purchase. Email these details, including the photograph and statement or receipt, to the recalling firm's designated email address at xchan524@outlook.com. Please note that refunds will only be issued for bed rails purchased on or after August 21, 2023. This process is designed to ensure customer safety and satisfaction while addressing the recall concern effectively.
Refund
Hazard
The recalled bed rails do not comply with federal standards for adult portable bed rails, creating a significant risk of entrapment and potential fatality due to asphyxiation. When installed on a bed, users may become trapped within the rail itself or between the rail and the mattress, presenting a serious safety hazard.
