JoyJolt Drinkware Declan Single-Wall Glass Coffee Mugs

MM Products Issues Recall of JoyJolt™ Declan Glass Coffee Mugs Due to Burn and Laceration Risks
580,000 units
This recall pertains to the JoyJolt Declan Single-Wall Glass Coffee Mugs, specifically those with the model number JG10242. The affected items were sold as a set of six, each mug having a capacity of 16 ounces. These mugs are easily identifiable by their clear glass construction and handle design. The model number JG10242 can be found on both the packaging of the product and the purchase order confirmation documents. The recall has been initiated due to safety concerns; the mugs may pose a risk during use. Consumers are advised to immediately discontinue use of these mugs to prevent any possible harm. JoyJolt is actively working to address the issue and urges customers to return the affected products. Those who possess these mugs should contact JoyJolt directly for instructions on safely returning the products and receiving a refund or replacement. The company is committed to ensuring customer safety and satisfaction and will provide guidance on the recall process. Customers are encouraged to check their homes for the recalled products and take appropriate action as instructed.
June 20, 2024
Recall ID:
9978
Consumers are advised to immediately discontinue the use of the recalled coffee glasses for safety. To resolve this issue, please reach out to MM Products to receive a full refund. This measure ensures customer safety and satisfaction, and MM Products is committed to assisting you through the refund process.
Refund
Hazard
The glass mugs may fracture or shatter when containing hot liquids, presenting potential burn risks and the danger of cuts.
Importer
MM Products Inc., of New York
Injury
There have been 103 incidents of the recalled coffee glasses breaking at the base, resulting in 56 injuries, including 35 burns across the body from spilled hot liquids, and 21 cuts. Seven incidents required medical attention, including surgery and stitches.
Manufacturer
Not Available
Distributor
Not Available
Retailer
Online at www.amazon.com and on MM Products Inc.'s website www.joyjolt.com from September 2019 through May 2022 for between $20 and $25 for a set of six mugs.
Country
China
Consumer Contact:
MM Products toll-free at 888-569-5680 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at recall@joyjolt.com, or online at https://joyjolt.com/pages/product-notices-recalls or www.joyjolt.com and click on "Safety Recalls" at the top of the page for more information.
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Recall Information

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