Consumers are advised to immediately cease the use of the recalled products. To proceed with obtaining a refund, consumers should contact Goal Zero, which will provide reimbursement for the purchase price using the original method of payment for the affected Series Combiners. The refund process begins by registering for compensation on the company's website. Once this step is completed, consumers should responsibly dispose of the recalled product at home, ensuring that all local and state disposal regulations are followed. These measures are designed to ensure consumer safety and compliance with applicable guidelines.
Refund
Hazard
The combiner cables that have been recalled can fail to function properly when connected with Nomad-series solar panels, creating a risk of fire. It is important to be aware of this safety hazard to prevent potential dangers associated with their use.
