Power Adapters sold with Rest 1st Generation sound machines

Hatch Baby Recalls Power Adapters for Rest 1st Generation Sound Machines Due to Shock Risk
919,400 units
The recall concerns AC power adapters provided with specific units of the Rest 1st Generation Sound Machine. The affected power adapters bear the model number CYAP05 050100U and are easily identifiable by their white rectangular plastic casing, designed to be plugged directly into a wall socket. Key information printed near the prongs, including "1.0A", "Jiangsu Chenyang Electron Co. LTD", and "Made in China", further distinguishes these adapters. Importantly, these power adapters were never offered for individual sale, ensuring that only users of the Rest 1st Generation Sound Machine will be impacted by this recall. The issue prompting the recall has been identified as a safety concern, which could pose potential risks to consumers. In response, customers are advised to discontinue the use of these power adapters immediately. Corrective measures are underway, with options for replacement or repair being made available to those affected. Details on how to obtain these remedies, along with additional instructions, can be found on the dedicated recall website. Users are encouraged to act quickly to ensure continued safety and product reliability.
July 03, 2024
Recall ID:
9996
To address the recall, consumers are advised to immediately stop using the power adapters that came with the Rest 1st Generation sound machines. Please contact Hatch to receive a free replacement power adapter. Begin by unplugging the cord from the power adapter. Next, cut the cord on the recalled adapter and take a photo clearly showing both the model number and the cut cord. Upload this photo and provide your name and mailing address at the dedicated recall website, www.hatch.co/adapterrecall. Hatch is proactively reaching out to all registered owners to ensure they are informed and can complete these steps efficiently.
Replace
Hazard
The AC power adapter's plastic casing for certain Rest 1st Generation sound machines may detach when unplugged, potentially leaving the power prongs exposed. This defect poses a risk of electric shock to users.
Importer
Hatch Baby Inc., of Palo Alto, California
Injury
The firm has received 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.
Manufacturer
Not Available
Distributor
Not Available
Retailer
Online at Hatch.co and Amazon.com, and at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids and BestBuy stores nationwide from January 2019 through September 2022 for between $60 and $70 with certain Rest 1st Generation sound machines, and on Amazon.com from January 2019 through May 2024 for between $60 and $200 with certain Rest 1st Generation sound machines.
Country
China
Consumer Contact:
Hatch Baby Inc. toll-free at 888-918-4614 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at recall@hatch.co, or online at www.hatch.co/adapterrecall or www.hatch.co and click on "Recall" at the bottom of the page for more information.
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Recall Information

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