Wood dining chairs

Grand Rapids Chair Company Recalls Wood Dining Chairs for Fall Hazard Risk
5,670 units
The recall pertains to Brooke model chairs manufactured by Grand Rapids Chair Company, affecting various styles of wood dining chairs. This includes chairs with both partially and fully upholstered seats, as well as those featuring fully upholstered seat and back designs. These products have been found to potentially pose a safety risk, prompting a recall to ensure consumer safety. The specific models involved in this recall are identified by model numbers W520, W520-11, W520-21, W520-31, and W520-33. Customers can verify whether they own an affected chair by consulting the original order confirmation or invoice where these model numbers are listed. If this documentation is unavailable, the chairs can also be identified by the Special Order Number, labeled as "SO#," located on a white sticker on the underside of each chair. To determine whether your chair is subject to the recall, please visit www.grandrapidschair.com/customer-service/product-safety-recall-brooke/, where a comprehensive list of affected special order numbers is available. Customers are encouraged to contact the company directly for further instructions on safety measures and options for product correction or replacement.
July 25, 2024
Recall ID:
10012
Consumers are advised to cease use of the recalled wood dining chairs immediately. To resolve this issue, please reach out to Grand Rapids Chair Company to arrange a complimentary repair service. A qualified technician from Grand Rapids Chair Company will visit your location to perform the necessary repairs. This ensures the chair is safe to use again. By following these steps, you can be confident in addressing the issue effectively and restoring the chairs to a safe condition.
Repair
Hazard
The chairs included in this recall may experience shifting, breaking, or collapsing, which presents a significant risk of falls to consumers.
Importer
Not Available
Injury
The firm has received three reports report of the chair breaking. No injuries have been reported.
Manufacturer
Grand Rapids Chair Company, of Byron Center, Michigan
Distributor
Not Available
Retailer
Made to order via special orders from January 2020 through June 2024 for between $450 and $1,015.
Country
United States
Consumer Contact:
Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or online at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on "Brooke Recall" for more information.
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Recall Information

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