Guava Roam Strollers

Guava Family Recalls Roam Strollers Over Fall and Injury Risks
8,500 units
Guava Family Inc. has initiated a safety recall for its Roam First Generation three-wheel foldable strollers. This recall applies specifically to strollers manufactured between July 2020 and December 2021. Identifiable by their black frames with the "Guava" logo in gray, these strollers include a black seat, canopy, and storage compartment. The products measure approximately 39 inches in length, 25 inches in width, and 43 inches in height, weighing around 28.5 pounds. The identifying information, including the model name Roam, model number, and date of manufacture, is displayed on a black label located on the cross bar beneath the seat. The recall exclusively concerns strollers labeled as the First Generation within the specified manufacturing dates. If you own a stroller fitting this description, immediate action is recommended. Owners are advised to stop using the strollers and contact Guava Family Inc. for further guidance and any available corrective measures. The company is committed to ensuring customer safety and will provide assistance to address the identified issues. We urge all consumers to heed this recall to prevent potential risks. For more information, please visit the Guava Family Inc. website.
November 07, 2024
Recall ID:
10082
Consumers are advised to immediately cease using the strollers in question. To address the issue, they should reach out to Guava Family to receive guidance on registering for a complimentary repair kit, along with updated installation instructions. This process is designed to ensure the safety and functionality of the stroller. By following these steps, consumers can effectively resolve the issue and continue to use the product with confidence.
Repair
Hazard
The stroller poses a safety risk due to potential issues with its brakes, which may fail to engage or might disengage unexpectedly. These malfunctions create a situation where children are at risk of falling and sustaining injuries. It is crucial for users to be aware of these hazards to ensure the safety of children while using the stroller.
Importer
Guava Family Inc., of Solana Beach, California
Injury
The firm has received 67 reports of the brake lock disengaging. The firm has also received 152 reports of the brake pedal not engaging when pushed down. No injuries have been reported.
Manufacturer
Not Available
Distributor
Not Available
Retailer
Online at www.guavafamily.com and www.babylist.com from August 2020 through October 2023 for between $500 and $550.
Country
China
Consumer Contact:
Guava Family Inc toll-free at 833-408-0493 from 7:30 a.m. to 5 p.m. CT Monday through Friday, email at rs@realtimeresults.net, or online at https://www.guavafamily.com and click on "Product Recall" for more information or go directly to https://www.guavafamily.com/pages/stroller-recall.
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Recall Information

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