6-in-1 Multi Styler and 5-in-1 Multi Styler Hair Dryers

AliExpress Recalls Multi Styler Hair Dryers Due to Electrocution and Shock Risks; Available on AliExpress.com
980 units
This notification concerns the recall of certain multi-pack hair dryer bundles due to potential safety hazards. Specifically, it affects two models of hair dryers: the 6-in-1 Multi Styler and the 5-in-1 Multi Styler, both featuring the model number HS01. These products are available in light gray and light green colors. The hair dryers are powered by the V9 digital motor and incorporate more than three heating modes, increasing their operational versatility. The 6-in-1 Multi Styler measures approximately 16 inches in length, 7 inches in width, and 5 inches in height, while the 5-in-1 Multi Styler measures about 14 inches in length, 6 inches in width, and 4 inches in height. Both models weigh four pounds. The recall is being conducted due to concerns over product performance and potential overheating, which may pose a risk of fire or injury. Consumers are strongly urged to discontinue use of these products immediately and follow all provided safety instructions. The manufacturer is offering corrective measures and options, which may include refunds, exchanges, or repairs. For further information and instructions on how to proceed, please contact the manufacturer directly or visit the designated recall website.
January 30, 2025
Recall ID:
10141
In response to the recall, consumers are advised to immediately unplug the recalled hair dryers and discontinue their use. To obtain a full refund, consumers should contact AliExpress. The process involves destroying the hair dryer: after unplugging it, cut the cord and take a photograph of the broken device. This photo should be emailed to AliExpress by replying to the message they send regarding the recall. AliExpress will then issue a full refund upon receiving the image verification. AliExpress will proactively reach out to all customers who purchased the recalled items to ensure awareness and facilitate the refund process.
Refund
Hazard
The handheld hair dryers present a risk of electrocution or electric shock because they lack an immersion protection device. This risk is particularly significant if the hair dryers fall into water while plugged in. The Consumer Product Safety Commission (CPSC) has identified hair dryers without integral immersion protection as a substantial hazard, underscoring the need for caution and awareness of the associated safety risks.
Importer
AliExpress, of San Mateo, California
Injury
None reported
Manufacturer
Not Available
Distributor
Super Appliance Store, of China
Retailer
Online at AliExpress.com from May 2023 through November 2024 for between $41 and $135.
Country
China
Consumer Contact:
AliExpress online service at https://helpcenter.aliexpress.com/s/BuyerHelp/home?language=en_US&m_station=BuyerHelp, email at us_product_recall@aliexpress.com, or at https://helpcenter.aliexpress.com/s/BuyerHelp/knowledge?categoryId=1000110454&language=en_US&m_station=BuyerHelp&questionId=1061297473&regulation=US-product-recall or at www.aliexpress.com and click on "Recalls" at the bottom of the page for more information.
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Recall Information

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