HTRC C240 battery chargers

Recall Alert: HTRC C240 Battery Chargers by Shenzhen Haitan Technology Co. Due to Fire and Burn Risks, Potentially Causing Injury or Death
34,600 units
HTRC is initiating a recall of its C240 battery chargers due to a safety issue identified with the product. These chargers, specifically designed for lithium-ion batteries, pose potential risks to consumers. The affected units can be identified by their black casing and two distinctive blue screens labeled as 1 and 2. Additionally, the model identifier "C240 DUO" is printed between these screens, and the brand name "HTRC" can be seen at the bottom left corner of the device. The recall has been issued because the chargers may overheat during use, which could lead to fire hazards, posing significant risks to personal safety and property. To ensure consumer safety, HTRC advises all users to immediately discontinue use of these chargers and disconnect them from any power source. HTRC is committed to rectifying this issue and is providing customers with steps to return the product for a replacement or refund. Consumers are encouraged to contact HTRC's customer service for further instructions and to address any questions or concerns. Your safety is our top priority, and we sincerely apologize for any inconvenience this may cause.
December 12, 2024
Recall ID:
10110
Consumers are advised to immediately cease using the affected chargers due to safety concerns. To resolve this issue, please promptly contact HTRC to receive specific instructions on how to return the chargers. Upon return, a full refund will be provided. These steps will ensure your safety and facilitate a smooth resolution to the recall.
Refund
Hazard
The chargers present a risk of ignition, which may also cause any connected batteries to ignite. This poses significant fire and burn hazards, with the potential for serious injury or even death. It is crucial to be aware of these dangers to ensure safety.
Importer
Not Available
Injury
HTRC has received 32 reports of fire and other thermal incidents, including five reports of significant property damage and one report of injury.
Manufacturer
Shenzhen Haitan Technology Co. Ltd., d/b/a HTRC, of China
Distributor
Not Available
Retailer
AliExpress.com, Amazon.com, Banggood.com, eBay.com, HTRC-Direct.com and RCGoing.com from December 2017 through June 2024 for between $65 and $290.
Country
China
Consumer Contact:
HTRC collect at 951-215-8389 from 9 a.m. to 6 p.m. ET, email servicesupport@ht-rc.com, or visit www.ht-rc.com/recalls.asp or www.ht-rc.com and click on "Recalls" at the top of the page for more information.
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Recall Information

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